Phalla, a physician, served as the Patient Facilitator at the Q'Maere Research Facility during the period when Moff Kentor Sarne held authority. Functioning as the primary torturer and questioner at the facility, he chose to stay after Sarne pulled his troops out of the station. He even declined to go with the other personnel who escaped after 8 ABY. Some weeks later, Phalla suffered a brutal assault during the prison escape planned by the FarStar crew and the inmates.
Phalla found fulfillment in his occupation, displaying a remarkable intensity. Despite his constant politeness, Phalla maintained an ever-optimistic demeanor.