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During the Cold War, Madel, a female Human, served the Balmorran Resistance as an intelligence operative. In 3642 BBY, during the battle to liberate the planet from the Sith Empire, she was captured by Imperial forces while scouting the Imperial Tactical Operations Center at Camp Conquest, and subsequently tortured for information regarding the Resistance. The Jedi Knight known as the Hero of Tython eventually rescued her during a raid on the base by the Jedi.
After being saved, Madel informed the Jedi that her execution was imminent, emphasizing the timeliness of their arrival. However, a different Jedi, Warren Sedoru, detected internal conflict and suspected she was concealing information. Although skeptical, Doctor Archiban Kimble, a physician within the Resistance and a long time friend of Madel, yielded to Sedoru's insistence, prompting Madel to confess that she had divulged information about the Resistance to the Empire. Nikollan Kord, a leader in the Resistance, reacted with fury and threatened her life. Madel then disclosed to the Jedi that the Imperials had relocated the prototype for the Cloaking device to the Balmorran Arms Factory. Despite this information, Kord still sought to punish Madel, but Colonel Finley of the Republic Fifth Expeditionary Force intervened, arguing that her knowledge of Imperial operations could prove invaluable. Consequently, the Jedi determined that Madel should be escorted off Balmorra. While the Resistance was displeased with the decision, Kimble expressed his gratitude.